General terms and conditions of sale
Mad Dogs Socks
The general conditions in margin are valid for any placing of order on the site www.maddogssocks.com as well as for orders “paper form”, between on the one hand the named distributor, here “Mad Dogs Socks”, and the named buyer here “buyer”.
The www.maddogssocks.com website and all related rights are owned by Mad Dogs Socks in its entirety.
Any reproduction, integral or partial of graphics or texts, is subjected to the authorization of Mad Dogs Socks. Hyperlinks to the site are allowed without specific requests.
1 - Acceptance conditions
The buyer acknowledges having read the general conditions of sale and expressly declares accepting them without reservation.
Any terms and conditions not in accordance with our terms and conditions, made on any other document will be rejected unless expressly waived in advance in writing by Mad Dogs Socks.
These general conditions of sale may be modified at any time by Mad Dogs Socks.
2 - Products
Mad Dogs Socks offers in its catalog products available in stock and available on order. If for any reason, a product proves to be no longer available, Mad Dogs Socks undertakes to inform the buyer as soon as possible to postpone the shipment of the article in the shortest possible time, to offer a replacement product or to proceed with the refund of the article.
The product sheet of an article that is no longer manufactured is removed from the site and its paper catalog after a maximum period of one mo The photographs and texts reproduced, illustrating the products presented are not contractual.
In case of errors, the responsibility of Mad Dogs Socks can not be engaged.
3 - Orders
The automatic recording systems are considered as proof of the nature, content and date of the order. The electronic certificate issued by the electronic payment manager will serve as proof of the amount and date of the transaction. A confirmation e-mail will be sent to the buyer to confirm the acceptance of the order.
The sale will only be concluded upon receipt of the payment of the related invoice.
Mad Dogs Socks reserves the right to cancel any order from a buyer with whom there is a dispute relating to the payment of a previous order or any order containing an address that does not comply with the delivery conditions (see point 4).
In case of doubt, Mad Dogs Socks can also verify the details of the buyer before validating or cancelling an order. Thus, if a transaction made on the banking platform is cancelled but the card is debited, the cardholder will be immediately re-credited with the total of the order.
At the taking of order, the information communicated by the purchaser engages this one. In case of error in the wording of the recipient’s details, Mad Dogs Socks cannot be held responsible for the non-delivery of the order.
The information of the buyer can be modified or rectified at any time on the site by the latter or by Mad Docks Socks in order to complete the delivery.
4 - Shipments
The buyer must check the condition of the package upon delivery. He can report to Mad Dogs Socks the damage(s) found due to transport. In the case of a defective delivery, it is advisable to establish reserves with Mad Dogs Socks within 48 hours. A new item will then be shipped after the damaged item is returned in its original packaging (and package).
Please return the goods to us in their original packaging, accompanied by any instructions and, if applicable, the undamaged seal.
If these conditions are not met, the return of the goods may be refused.
In case of apparent defects of the product, the buyer benefits from the right of return under the conditions provided (see point 9). Possible delays do not entitle the buyer to claim damages. Are considered as force majeure discharging Mad Dogs Socks from its obligation to deliver, war, lʼ riot, fire, strikes, accidents and lʼimpossibility of being supplied.
5 - Exchange
Mad Dogs Socks must be exchanged within 10 days of receipt.
The returned product must not have been used and must be in perfect condition, with the seal intact and undamaged.
6 - Prices
The prices indicated are in Swiss francs (CHF). The current VAT rate is 7.7%. The prices indicated on the website, price lists and product description do not include shipping costs, which are calculated and added to the price of the item(s) to constitute the total invoice price of the order.
7 - Payments
Payments must be made by credit card, PayPal, Twint. When validating the order by credit card, the transaction takes place via the ad hoc secure payment system.
Once validated by the buyer, the order will be considered effective when the banking payment centers concerned have given their agreement. In case of bank refusal, the order will be automatically cancelled. The buyer will be notified of the bank transaction by e-mail.
8 - Right of return
Mad Dogs Socks is committed to exchange the socks object of a size problem. The buyer has 10 days, after receipt of his order, to request the exchange.
The sock must not have been used and must be in perfect condition, with the seal intact and undamaged.
The return request must be made in writing or by email to firstname.lastname@example.org and sent back by registered parcel to the following address
Mad Dogs Socks, Chemin de la Grangette 5b, 1010 Lausanne
The conditions of return are as follows:
In case of non-compliance with the above conditions, Mad Dogs Socks reserves the right to refuse the return and return the package directly to the sender.
9 - Liability
For all the steps of access to the site, consultation, transmission of information, placing an order, delivery or any other service, Mad Dogs Socks has only an obligation of means.
Responsibility for Mad Dogs Socks can not be held liable for any inconvenience or damage inherent in the use of the Internet, including a break in service, external intrusion, or the presence of computer viruses, or any fact qualified as force majeure, according to jurisprudence.
10 - Personal information
The collection of nominative information relating to the users of the site is necessary for the processing and routing of orders, the establishment of invoices and warranty contracts.
Failure to provide this information will result in the invalidation of the order. Mad Dogs Socks is committed not to communicate, free of charge or commercially, the details of its buyers to third parties.
11 - Jurisdiction
The present contract is expressed in the French language and is subject to Swiss law (code of obligations).
In the event of a dispute, the courts of the City of Lausanne shall have sole jurisdiction.
Mad Dogs Socks SNC,
Chemin de la Grangette 5b,
Board of Directors
Version 1.1.0 - July 19, 2020